Privacy
Privacy Policy
The short version. CrewDay is a scheduling, invoicing, and time-clock app for small trade crews. We collect what the app needs to run your business — your account, the clients and jobs you enter, photos you take, and clock-in times — and nothing more.
We don’t sell your data, we don’t show ads, and we don’t track you across other apps or websites. Location is captured only at the moment someone clocks in or out or takes a job photo — never in the background. You can delete your account and your business’s data from inside the app at any time.
1. Who we are
CrewDay (“CrewDay,” “we,” “us”) is operated by Black Oak Hardscapes LLC, a North Carolina limited liability company. This policy covers the CrewDay iOS app, the links CrewDay sends to your clients (quote and payment pages), and this website. Questions: info@crewdayapp.com.
2. Who this policy is about
- Business owners who create a CrewDay account for their business.
- Crew members (employees) whose accounts an owner creates.
- Clients of those businesses — people whose name, contact details, and address a business enters into CrewDay, and who may open a quote or payment link the business sends them.
A business decides what client information to enter and is responsible for having the right to use it. CrewDay stores and processes that information on the business’s behalf to provide the service. If you’re a client and want your information changed or removed, contact the business you work with; you can also email us and we’ll help.
3. Information we collect
Account information
Name, email address, password (stored only as a secure hash by our authentication provider), business name, your role (owner or employee), and an optional profile picture.
Business information you enter
- Clients: names, phone numbers, email addresses, street addresses, and notes (for example, a gate code).
- Jobs and schedules: job titles, descriptions, dates and times, status, assignments, routes, checklists, and who checked off each step.
- Quotes and invoices: line items, prices, totals, deposit amounts, notes, payment status, and any photos attached to a quote.
- Photos you take or upload for a job, and whether each is marked visible to the client.
- Team settings: an employee’s hourly wage (set by the owner, visible only to the owner and that employee) and what each employee is allowed to see.
Time clock, job photos, and location
When someone clocks in, starts or ends a lunch break, or clocks out, CrewDay records the time. With permission, it also records the device’s approximate GPS location at the moment of clocking in, clocking out, and taking a job photo only. CrewDay never tracks location in the background or between those moments, and everything works even if location permission is denied. These locations are visible to the business owner for payroll and job verification.
If the business uses photo check-ins, the app shows crew leads when job photos are due, and shows the owner which check-ins have photos.
Payments
Card payments are processed by Stripe. When a client pays an invoice, they enter card details on Stripe’s secure checkout page — CrewDay never receives or stores card numbers. We pass Stripe the invoice amount and, if the business has one on file, the client’s email address (for the receipt), and we store the resulting payment status. Businesses connect their own Stripe account, which is governed by Stripe’s privacy policy. CrewDay subscription payments are also processed by Stripe.
Device and app information
- Push notification token, so we can send notifications you’ve allowed (a quote approved, an invoice paid).
- Crash and error reports (if enabled), which include technical details about the error, your device model and OS version, and an internal account ID — not your name, email, or IP address.
- Data saved on your device so recent schedules and job details can be viewed without signal. This stays on your device and is cleared when you delete your account.
Client-facing links
When a client opens a quote link, CrewDay shows them that quote — including any photos attached to it, as time-limited links, and the business owner’s name and email so they can ask questions — and records whether they approved or declined it, along with any note they add. Quote links are private, hard-to-guess URLs; anyone with the link can view that one quote.
This website and the early-access list
If you gave us your email address for early access on crewdayapp.com, we store it with MailerLite, our email list provider, and use it to send you updates about CrewDay. Like most email tools, MailerLite may record whether an email was opened or a link in it was clicked. Every one of those emails has an unsubscribe link.
The website doesn’t use cookies, analytics, or ad trackers. Its pages, including the quote page a client opens, load their typefaces from Google Fonts, so your browser connects to Google and Google receives your IP address. Our web host keeps standard server logs, such as IP address and browser type.
4. How we use information
- To run the app: show schedules, send quotes and invoices, process payments, track hours, and calculate pay estimates.
- To send notifications you’ve allowed, and account emails such as password resets.
- To keep the service secure, prevent abuse, and fix bugs.
- To provide support when you contact us.
- To bill your CrewDay subscription.
We don’t use your data for advertising, we don’t sell or rent it, and we don’t use your business’s data to build products for anyone else.
5. Who we share it with
Only the service providers that run CrewDay, each bound to use the data only to provide their service to us:
| Provider | What for |
|---|---|
| Supabase (hosted on Amazon Web Services, United States) | Database, file storage for photos, and sign-in |
| Stripe | Card payments for invoices and CrewDay subscriptions |
| Expo (Apple Push Notification service) | Delivering push notifications |
| Sentry | Crash and error reports |
| Anthropic | Turning a job you describe into a filled-in job form, only when you use “Describe the job” — the text, plus your client and crew names so it can match them, is processed to return the form and isn’t used to train AI models |
| Our email delivery provider | Account emails such as password resets |
| MailerLite | Storing the early-access email list and sending emails to it |
| Google Fonts | Typefaces on this website and on quote pages |
| Our web host | Delivering this website’s pages |
Within a business, information is shared according to the roles and permissions the owner sets — for example, employees don’t see invoices, quotes, prices, or client phone numbers unless the owner allows it. We may also disclose information if required by law, to protect someone’s safety, or as part of a sale or reorganization of the business (in which case this policy continues to apply).
6. Profile pictures
Profile pictures are stored so they load quickly anywhere in the app, which means a picture can be viewed by anyone who has its direct link. Don’t use a profile picture you wouldn’t want shared. Job photos are stored privately and are only accessible to your business.
7. How long we keep it
We keep your information while your account is active. When you delete it (Profile → Delete Account):
- An owner deleting their account deletes the whole business — every login, client, job, quote, invoice, photo, and time record — and cancels the CrewDay subscription.
- An employee deleting their account (or being removed by the owner) deletes their login; the business keeps their past time records, labeled with their name, for payroll.
Deleted data is removed from our live systems right away and from backups within 30 days. Payment records held by Stripe are kept according to Stripe’s policies and legal requirements.
8. Security
Data is encrypted in transit (HTTPS) and at rest by our hosting provider. Every business’s data is isolated at the database level, and access within a business is enforced by the database itself, not just hidden in the app. No system is perfectly secure; if we learn of a breach affecting your information, we’ll notify you as required by law.
9. Your choices and rights
- Access and correction: view and edit your information in the app, or email us.
- Deletion: delete your account in the app (Profile → Delete Account), or email us.
- Location: allow or deny location in iPhone Settings → CrewDay. The time clock and photos work either way.
- Notifications: turn them off in iPhone Settings → CrewDay → Notifications.
- Copies of your data: owners can export timesheets from Payroll; email us for a copy of anything else.
- Early-access emails: unsubscribe with the link in any email, or email us to be removed from the list.
Depending on where you live (for example, California), you may have additional rights to know, access, correct, or delete your personal information and not to be discriminated against for using them. We don’t sell or share personal information for cross-context behavioral advertising. To exercise any right, email info@crewdayapp.com; we’ll respond within 30 days and may need to verify your identity.
10. Children
CrewDay is a business tool and isn’t intended for children under 16. We don’t knowingly collect information from children. If you believe a child has given us information, contact us and we’ll delete it.
11. Changes
If we change this policy, we’ll update the effective date above, and for material changes we’ll notify you in the app or by email before they take effect.
12. Contact
Black Oak Hardscapes LLC (CrewDay)
North Carolina, United States
info@crewdayapp.com