How can we help?

Profile → Manage Team → +. Enter their name and email, and CrewDay gives you a temporary password to send them. They sign in with it and can change it in Profile → Change Password.

By default, crew members see the schedule, their jobs, routes, client names and addresses, and their own time clock — no prices, invoices, quotes, or client phone numbers. To give someone more, go to Manage Team → tap their name → What they can access, and switch on Invoices, Quotes, or Client phone & email. It takes effect the next time they open the app.

Yes. Profile → Features lets you switch Prices & billing, Invoices, Quotes, Routes, or Time Clock & Timesheets off for your whole business. Turning off Prices & billing hides every price and turns off quotes and invoices too — handy if you only want scheduling, crews, and checklists. Nothing is deleted — switch it back on and everything returns.

Yes. On New Job, tap Describe the job, then type or tap 🎤 on the keyboard and say something like “Tomorrow 8am, Smith’s backyard, mulch beds, Jesse and Marco, bring the dump trailer.” Tap Fill in the form and CrewDay fills in the client, day, time, crew, and checklist for you to check before saving. A client who isn’t in CrewDay yet is filled in as a new client.

When creating a job, set Repeats to Weekly, every 2 weeks, Monthly, or Custom (every few days, weeks, or months, or weekly on specific days like Tue and Fri). Each visit shows up on the schedule as its own job. To stop it, open any visit and tap Stop Repeating.

Add steps when you create a job, or on the job itself. Your crew taps a step to check it off, and CrewDay records who did it and when. A repeating job copies its checklist onto every visit.

On the Schedule, tap Rain Day to push a day’s jobs back one work day — just that day, or that day and everything after it. If the push runs into a weekend, CrewDay asks whether you’re working Saturday, Sunday, both, or neither. Repeating visits after that day stay where they are. To move a single job, swipe it left.

In Profile → Features, turn on Photo check-ins and pick the times and how many photos. Then mark your crew leads in Manage Team → tap a person → Crew lead. On days a lead has a job, a check-in card on their schedule shows what’s due and opens the camera on the right job. Photos are stamped with the time and place, and your schedule shows which check-ins came in. There are no notifications.

Open the quote and tap Share Quote to text or email it. Your client gets one link to a page showing the quote — photos, materials, labor, notes, and total — with Approve and Decline buttons. No account needed, and nothing happens until they tap a button and confirm. When they approve, CrewDay creates the invoice for you and sends you a notification. If something was approved or declined by mistake, open the quote and tap Reopen Quote.

Profile → Connect Stripe, then sign in to (or create) your own Stripe account. After that, Send Invoice gives your client a secure card-payment link, and the invoice marks itself paid when they pay. Money goes straight to your Stripe account — CrewDay takes no cut; only Stripe’s standard processing fees apply. Payout timing and fees are set by Stripe.

On the Time tab, tap Start Lunch and End Lunch. By default lunch is unpaid and subtracted from hours. If you pay lunches, turn on Profile → Features → Paid breaks — your crew still clocks lunch, but it counts toward hours and pay.

Open the Payroll tab, find the shift (it’s flagged), tap it, and set the clock-out time. You can correct clock-in and lunch times the same way.

Payroll tab → Export. You get a spreadsheet (CSV) for the pay period you picked, with every shift and per-person totals for hours and gross pay, ready to send to your bookkeeper or payroll service.

The timer (a Live Activity) needs iOS 16.2 or later. Check iPhone Settings → CrewDay → Live Activities is on. Apple ends a Live Activity after 8 hours; opening CrewDay brings it back.

Only at the moment you clock in, clock out, or take a job photo — never in the background or during your shift. Everything works even if you don’t allow location. See the Privacy Policy.

On the sign-in screen, tap Forgot password?, enter your email, and open the link on the same phone. If the email doesn’t arrive within a few minutes, check spam, then email us.

Profile → Subscription → Cancel Plan. You keep access until the end of the period you’ve paid for, and can resume any time before then.

Profile → Delete Account. If you’re the owner, this permanently deletes your whole business — every client, job, invoice, quote, photo, and time record — and cancels your subscription. If you’re an employee, it deletes your login; your past hours stay with your employer for payroll. You can also email us to delete your account.