Terms

Terms of Service

Effective October 19, 2026

1. Who these terms are between

CrewDay is provided by Black Oak Hardscapes LLC, a North Carolina company (“CrewDay,” “we,” “us”). These terms are an agreement between us and the business that creates a CrewDay account (“you”). The person who creates the account confirms they’re allowed to agree on the business’s behalf. Employees you add use CrewDay under your account and these terms.

2. Your account

• Give accurate sign-up information and keep your password private. You’re responsible for what happens under your account and the employee logins you create.
• The account owner decides who on the team can see quotes, invoices, client contact details, and hours, and can add or remove employees at any time.
• You must be at least 18 to create an account. CrewDay isn’t meant for anyone under 16.

3. Subscriptions and billing

• Plans. CrewDay is sold as a monthly subscription for the whole business. Plans differ only in how many people can sign in; the current plans and prices are shown before you subscribe.
• Where you pay. If you subscribe on our website or in the CrewDay desktop program, you pay by card through Stripe, and we don’t see or store your full card number. If you subscribe in the CrewDay iPhone or Android app, Apple or Google bills you instead, under their own terms. Either way, the plan renews each month until you cancel.
• Changing plans. You can move to a different plan at any time, where you subscribed. For Stripe plans, the price difference for the rest of the month is charged or credited on your next bill; Apple and Google handle changes under their own rules.
• Cancelling. You can cancel any time where you subscribed: on our website or in the desktop program for Stripe plans, or in your Apple or Google account settings for plans bought through them. Your plan stays active until the end of the period you’ve already paid for, and you aren’t charged again. We don’t refund partial months, except where the law requires it; purchases through Apple or Google follow their refund policies.
• Price changes. If we change the price of your plan, we’ll tell you by email or in the app at least 30 days before it applies to you.
• Failed payments. If a payment fails, we’ll ask you to update your payment method. If it stays unpaid, your subscription may be paused or ended.

4. Getting paid by your own clients

If you connect a Stripe account, your clients can pay your invoices online. Those payments go from your client to your Stripe account under Stripe’s own terms; CrewDay isn’t a party to them and doesn’t hold your money. Quotes, invoices, prices, and the work itself are between you and your client. You’re responsible for their accuracy, for any taxes, and for honoring what you send.

5. Your information

• It’s yours. The clients, jobs, photos, quotes, invoices, and hours you and your team enter belong to your business. You give us permission to store and process them only to run CrewDay for you.
• Other people’s information. You’re responsible for having the right to enter your clients’ and employees’ information, including photos of clients’ property and the location recorded when someone clocks in or takes a job photo, and for telling your employees how you use CrewDay.
• Privacy. How we handle information is described in our Privacy Policy.
• Deleting it. You can delete your account from Profile in the phone app, which erases your business’s data as described in the Privacy Policy.

6. Using CrewDay fairly

Don’t use CrewDay to break the law, to send spam, to upload content you have no right to, to try to get into other businesses’ data, to disrupt the service, or to copy or resell it. We may suspend an account that does, and we’ll tell you why unless the law prevents it.

7. Helpers that need checking

• “Describe the job.” This feature sends the text you type or dictate to an AI service to fill in a job form. It can get things wrong, so check the form before you save it.
• Hours and payroll. CrewDay adds up the hours your team clocks and estimates pay from the wages you enter. It isn’t a payroll service and doesn’t calculate overtime, taxes, or withholdings. You’re responsible for paying your employees correctly and following wage and hour laws.
• Quotes and invoices. CrewDay does the arithmetic on what you enter. It doesn’t add sales tax or check that a document meets the legal requirements where you work.

8. Availability and changes

We work to keep CrewDay available and to fix problems quickly, but we don’t promise it will be uninterrupted or error-free, and it depends on other companies’ services (hosting, payments, app stores, mobile networks). We may add, change, or remove features; if we remove something you rely on, we’ll give reasonable notice where we can. Keep your own copies of records you’re required to keep.

9. Our software and name

CrewDay, its software, design, and name belong to us. Your subscription lets your business use them while it’s active; it doesn’t transfer ownership. If you send us ideas or feedback, we can use them without owing you anything.

10. Warranty and liability

CrewDay is provided “as is.” To the extent the law allows, we disclaim all warranties, including that it’s fit for a particular purpose. To the extent the law allows, we aren’t liable for lost profits, lost data, or indirect or consequential damages, and our total liability for anything related to CrewDay is limited to what you paid us in the 12 months before the claim arose. Some places don’t allow these limits, so parts of this section may not apply to you.

11. Ending the agreement

You can stop using CrewDay and cancel at any time. We can end or suspend an account that seriously or repeatedly breaks these terms, or if we stop offering CrewDay, in which case we’ll give notice and a chance to get your information out where we reasonably can. Sections that by their nature should survive (payment owed, ownership, liability) continue after the agreement ends.

12. Law and disputes

These terms are governed by the laws of North Carolina, United States, and disputes will be handled by the state or federal courts located there. Before filing anything, write to us and give us 30 days to try to sort it out.

13. Changes to these terms

If we change these terms, we’ll update the effective date above, and for material changes we’ll notify you in the app or by email before they take effect. Continuing to use CrewDay after that means you accept the updated terms.

14. Contact

Black Oak Hardscapes LLC (CrewDay)
North Carolina, United States
info@crewdayapp.com